Refund Policy

If an item has not been ordered, we are happy to provide you with a full refund. 

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After that, we will only offer a refund if there is a problem with your order. 

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It will take 3-5 working days for the refund to appear in your account. Refunds are made to the payment method used.

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If your item arrives damaaged, please email us photos of the item, the packaging and the shipping label. We will need this to submit a claim and get you either a refund or a new item. You may email the photos to us at simplythebest@harrisburgmagazine.com.